Privacy Policy
Privacy Policy
Last Updated: 14.05.2026
At VelvetCampus, we value your and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or interact with our store, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party payment providers)
- Order history
Device & Usage Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral source
Cookies & Tracking Technologies
We may use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your shopping experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Detect fraud and maintain website security
- Send promotional emails or offers (only if you opt in)
- Analyze website performance and customer behavior
We only collect information necessary for legitimate business purposes.
3. Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share your information with trusted third-party service providers that help us operate our business, including:
- Payment gateways
- Shipping and logistics partners
- Marketing and analytics providers
- Website hosting and e-commerce platforms
These third parties are only provided access to information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies Policy
Cookies are small files stored on your device that help improve your browsing experience.
We use cookies to:
- Remember customer preferences
- Enable website functionality
- Analyze traffic and performance
- Improve user experience
You can choose to disable cookies through your browser settings, although some features of the website may not function properly.
5. Payment Security
All payments made on our website are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, or banking information on our servers.
We take reasonable precautions to ensure your information is protected against unauthorized access, misuse, or disclosure.
6. Data Security
We implement appropriate security measures to protect your personal information, including secure servers, encryption technologies, and restricted access controls.
While we strive to use commercially acceptable means to protect your data, no method of online transmission or storage is completely secure.
7. Third-Party Services & Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.
We encourage users to review the privacy policies of third-party services before sharing personal information.
8. Customer Rights
You may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of promotional communications
To exercise any of these rights, please contact us using the details below.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Continued use of the website after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:
VelvetCampus
Email: velvetcampus@gmail.com
We will make reasonable efforts to respond to your inquiries promptly.